Date(s) - 06/03/17 - 06/04/17
8:00 am - 5:00 pm
Bank of America Building
This program is intended to familiarize case managers and other healthcare professionals interested in the field of case management with the revised knowledge framework adopted by the Commission for Case Manager Certification (CCMC) in late 2015. This new knowledge framework went into effect for the CCM Certification Exam in August 2016. More generally, the new knowledge framework indicates the areas of focus and most current knowledge needed for case managers in their work with clients, other healthcare professionals, and healthcare payors.
This eight module course introduces students to the new framework, including its similarities and key differences with the prior knowledge framework. Study of each new knowledge domain includes explanations of how concepts relate to the former framework and what modifications and new concepts have been introduced. Changes in the emphasis the CCMC places on various knowledge areas and functions are highlighted to allow case managers to understand the evolution of the profession.